When will you send my dahlia order?
We dispatch orders in date sequence – here’s our general timeline:

• Orders placed in December: Mid-February dispatch
• Orders placed in January: Mid-March dispatch
• Orders placed in February: Late-March dispatch
• Orders placed in March: Late-March / Early-April dispatch

What happens if there’s severe cold weather?
During periods of frost or severe cold, we may temporarily delay shipments to protect your dahlias. Freezing temperatures can damage the tubers during transit, so we’ll hold your order until conditions improve. We monitor weather forecasts carefully and will resume shipping as soon as it’s safe to do so.

Will you let me know if my order is delayed due to weather?
Yes! We’ll send you an email notification if weather conditions force us to delay your shipment. Your dahlias’ health is our priority, and we appreciate your patience during extreme weather events.

Why don’t you dispatch immediately?
We operate a scheduled dispatch system to manage our high volume of orders efficiently and fairly. Working through orders in date sequence ensures everyone receives their order in turn.

Can I request a specific delivery date?
While we aim to be as accommodating as possible, we generally stick to our dispatch schedule to ensure all our customers receive their dahlias at the optimal planting time. If you have specific requirements, please contact us directly.

Please note: These are approximate dispatch times and may vary depending on weather conditions and stock availability. We’ll keep you updated via email about your order status.

Please remember to keep your dahlias safe and dry until the frosts have passed.
See our planting and care guide here.